Sanctuary Health Services
Therapeutic Body Work and Massage

Appointment Policies

It is appreciated when appointments are scheduled 48 hours in advance, however, please feel free to call! If I am available, I will gladly see you for an appointment!


Cancellation Policy
 
I understand events happen occasionally in everyone’s life that prohibit keeping appointments.  In case of emergency, please call as soon as possible. 

24 hour advance notice is ideal when canceling an appointment for non emergency reasons. This allows the opportunity for someone else to schedule an appointment.   Please cancel your appointment as soon as possible if you start to run a fever, have an itchy or sore throat, feel achy or have any other unusual symptoms.  There will be no penalty for canceling.   I will do the same if I start to have any of these symptoms. 
Clients who "no show" or who do not cancel within the 24 hours for non emergency reasons on two occasions will be charged 1/2 of their previous scheduled session before being able to reschedule with therapists in the studio.  


Arrivals
 
Please come 15 minutes early for your first appointment!  Please wear a mask upon entering the studio .  There should not be anyone else in the studio.  Social distancing should not be an issue.   I will check  your temperature and complete an initial assessment.  If you have a fever, you will be asked to reschedule at a later date. 
 
 
Please shut phones off  or put on vibrate when entering the studio!
 
It's always a good idea to shower before your session if you are able, to warm up your muscles in preparation for massage.  Coming right after an exercise work out session is not recommended.  IF you might be pregnant, please do not schedule a massage until you know.  It is recommended that alcohol use be avoided before a massage session.  These are all measures for your enjoyment and safety!  Thank You!!



I look forward to serving you!